Friday, September 21, 2012

SBI CLERKS EXAM COMPUTER KNOWLEDGE / MARKETING APTITUDE PRACTICE MCQs

 1. CPU stands for
1) Computer Processing Unit
2) Central Processing Unit
3) Computer Protection Unit
4) Central Processing Upload
5) None of these


2. The primary purpose of software is to turn data into
1) web sites 

2) information
3) programs 

4) objects 
5) None of these

3.A compiler translates a program written in a high-level language into
1) Machine language 

2) an algorithm
3) a debugged program 

4) Java
5) None of these


4.What is correcting errors in a program called ?
1) Compiling 

2) Debugging
3) Grinding 

4) Interpreting
5) None of these


5.The __ of a system includes the programs or instructions.
1) hardware 

2) icon 
3) information
4) software 

5) None of these

6.Back up of the data files will help to prevent
1) loss of confidentiality
2) duplication of data 

3) virus infection
4) loss of data 

5) None of these

7.Text in a column is generally aligned
1) justified 

2) right 
3) centre 
4) left 
5) None of these

8.The background of any Word document
1) is always white colour
2) is the colour you preset under the Option menu
3) is always the same for the entire document
4) can have any colour you choose
5) None of these


9. In order to save an existing document with a different name you need to

 1) Retype the document and give it a different name
2) Use the Save as... command
3) Copy and paste the original document to a new docu ment and then save
4) Use Windows Explorer to copy the document to a different location and then rename it 

5) None of these

10. Which one of the following software applications would be the most appro priate for performing numerical and statistical calculations ?
1) Database 

2) Document processor
3) Graphics package 

4) Spreadsheet
5) None of these




11.What would you do to highlight a word ? You position the cursor next to the word, and then
1) Drag mouse while holding button down
2) Click mouse once 

3) Roll mouse around
4) Roll and then click mouse 

5) None of these

12.A __ contains specific rules and words that express the logical steps of an algorithm.
1) programming language 

2) syntax
3) programming structure 

4) logic chart
5) None of these 


13. What is the default file extension for all Word documents?
1) TXT 

 2) WRD 
3) FIL
4) DOC 

5) None of these

14. Which is the part of the computer system that one can physically touch?
1) data 

2) operating systems 
3) hardware 
4) software 
5) None of these

15.In page preview mode
1) You can see all pages of your document
2) You can only see the page you are currently working
3) You can only see pages that do not contain graphics
4) You can only see the title page of your document 

5) None of these

16.Cross selling is very effective in the sale of one of the following
1) Debit cards 

2) Credit cards
3) Internet banking 

4) Auto loans
5) All of these


17. Cross selling means
1) one salesman selling to another salesman
2) selling across territories
3) selling across countries
4) selling additional products to existing customers 

5) All of these

18.Target market for Debit Cards is
1) all existing account holders
2) all sales persons 

3) all NRI’s
4) all HNI’s

5) All of these

19.Market Penetration can be possible through
1) more calls to the same buyers
2) more calls to many buyers
3) surrogate marketing
4) alternate marketing 

5) All of these

20.Cross selling can be resorted to, by
1) all sales persons 

2) all employees
3) all employers 

4) outsourced agencies
5) all service providers


21.Reusable optical storage will typically have the acronym
1) CD 

2) DVD 
3) ROM
4) RW 

5) None of these

22.___ is processed by the computer into information. 
1) Data 

2) Numbers 
3) Alphabets
4) Pictures 

5) None of these 

23.A_____is an electronic device that process data, converting it into information
1) computer 

2) processor 
3) case
4) stylus 

5) None of these

24.Market innovations means 
1) design new products
2) new styles of marketing
3) new ideas in sales steps
4) Only (1) and (2) 

5) All (1), (2) and (3)

25.File extensions are used in order to
1) name the file
2) ensure the filename is not lost
3) identify the file 

4) identify the file type
5) None of these


26.Market penetration connotes
1) Covering a wide area of the Market for sales
2) Entering the buyers’ houses
3) Entering the sellers’ houses
4) Entering all shops and business houses
5) All of these


27.The most common type of storage devices are
1) persistent 

2) optical
3) magnetic 

4) flash 
5) None of these

28.SME means 

 1) Small And Medium Enterprises
2) Small Marketing Enterprises
3) Small Scale Marketing Entities
4) Small And Medium Establishments
5) All of these


29.For successful marketing
1) Only the sales person sells
2) Only finance Depaftment-sells
3) Only front office persons sell
4) Only back office persons sell
5) The whole organisation sells


30.Savings Accounts with zero balance can be opened for
1) persons below BPL
2) under Financial Inclusion scheme
3) students 

4) as per Bank’s Policies
5) None of these


31. means service rendered by
1) outside agencies
2) other departments of the company
3) employees, other than the sales persons
4) marketing department 

5) All of these

32.In modern day marketing, the benefits of selling extend to
1) Only products and services
2) Only after sales services
3) Lifelong relationship with the buyer
4) All of these 

5) None of these

33.One of the following is not a target group of SME loans
1) all professionals 

2) large industries
3) truck operators

4) beauty parlours
5) hotels and restaurants


34.The performance of a salesperson can be enhanced by
1) increasing the sales incentives
2) increasing the number of products to be sold
3) appropriate training
4) All of these 

5) None of these 

35.Team building is required 
1) only for lead generation
2) only for after sales service
3) for cross selling 

4) All of these
5) None of these


36.For sustained relationship with the buyer, one of the following is necessary
1) Continuity 

2) Consistency
3) Understanding
4) Empathy 

5) All of these

37.Sales Promotion involves-Find the Incorrect option
1) Building Product Awareness
2) Creating Interest 

3)Providing Information
4) Designing new products
5) None of these


38. Target market for Home Loans is
1) all builders 

2) all housing societies
3) agriculturists 

4) All of these
5) None of these


39.Lead generation is
1) a pre-sales function
2) a function of the customer
3) a function of the manufacturing department
4) a postsales function 

5) All of these

40.Financial Inclusion means
1) Opening Accounts of Finance Companies
2) Financial Analysis of Balance sheet figures
3) Opening Accounts of HNI’s
4) Opening Accounts of NRI’s
5) Opening Accounts of underprivileged persons


ANSWERS:
1-2; 2-2; 3-1; 4-2; 5-4; 6-4; 7-1; 8-4; 9-2; 10-4;
11-1; 12-1; 13-4; 14-3; 15-2; 16-5; 17-4; 18-1; 19-2; 20-2;
21-4; 22-1; 23-2; 24-5; 25-4; 26-1; 27-2; 28-1; 29-5; 30-1;
31-1; 32-3; 33-2; 34-4,
35-3; 36-2; 37-4; 38-1; 39-1; 40-5